{"id":30798,"date":"2024-08-16T08:45:54","date_gmt":"2024-08-16T08:45:54","guid":{"rendered":"https:\/\/www.moov-money.mr\/faq\/"},"modified":"2025-04-22T08:28:36","modified_gmt":"2025-04-22T08:28:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.moov-money.mr\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30798\" class=\"elementor elementor-30798\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e56421b e-flex e-con-boxed e-con e-parent\" data-id=\"e56421b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7c51792 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"7c51792\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-87e05c3 e-con-full ekit-sticky--top e-flex e-con e-child\" data-id=\"87e05c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_sticky&quot;:&quot;top&quot;,&quot;ekit_sticky_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:175,&quot;sizes&quot;:[]},&quot;ekit_sticky_until&quot;:&quot;section3&quot;,&quot;_ha_eqh_enable&quot;:false,&quot;ekit_sticky_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_on_desktop&quot;:&quot;desktop&quot;,&quot;ekit_sticky_effect_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c0a7fa sticky-navigation animated-fast elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"2c0a7fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dbd1c0d\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s1\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Overview<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-54477fc\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s2\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Account<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dcf51fe\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s3\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Security<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-48f2083\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s4\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Services<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-d538d00\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s5\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Deposit and Withdrawal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9e467d2\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s6\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Transfers<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-d7ecc40\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s7\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Payments<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-962d0e5\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s8\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Inquiries<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-e328695\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#s9\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Agents and Support<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4955cdc e-con-full e-flex e-con e-child\" data-id=\"4955cdc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-5069906 e-con-full sticky-section e-flex e-con e-child\" data-id=\"5069906\" data-element_type=\"container\" data-e-type=\"container\" id=\"s1\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-9eb57a8 e-con-full e-flex e-con e-child\" data-id=\"9eb57a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99f8fbe animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"99f8fbe\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"s1\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Overview<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8160730 e-con-full e-flex e-con e-child\" data-id=\"8160730\" data-element_type=\"container\" data-e-type=\"container\" id=\"s1\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40d650b animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"40d650b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e3322a9\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-40d650b\">\n                        <a href=\"#collapse-bc2283069fe34e3322a9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069fe34e3322a9\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069fe34e3322a9\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What is MOOV Money?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069fe34e3322a9\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-40d650b\" data-parent=\"#accordion-69fe34e3322a9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>MOOV Money<\/strong> is a digital wallet that provides users with an instant, secure, and easy solution for making various payments, purchases, transfers, mobile top-ups, and much more.<br \/><strong>MOOV Money<\/strong> is more than just an e-wallet. With every deposit, withdrawal, money transfer, or payment, customers enjoy a wide range of benefits. By activating their MOOV Money account, they gain access to a comprehensive suite of basic and value-added services.<\/p><p>In addition, <strong>MOOV Money<\/strong> offers proximity services through a vast network of partner agents, <strong>MOOV Mauritel<\/strong> branches, and accepting merchants. This extensive coverage ensures optimal accessibility and convenience for users in their daily transactions.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-40d650b\">\n                        <a href=\"#collapse-8417e7169fe34e3322a9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169fe34e3322a9\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169fe34e3322a9\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Who developed the MOOV Money app in Mauritania?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169fe34e3322a9\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-40d650b\" data-parent=\"#accordion-69fe34e3322a9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The <strong>MOOV Money<\/strong> app was developed by <strong>MOOV Money Mauritel<\/strong>, a subsidiary of Mauritel S.A, the leading telecommunications provider in Mauritania and a subsidiary of the Maroc Telecom Group.<br \/><strong>MOOV Money Mauritel<\/strong> is a licensed payment institution authorized by the Central Bank of Mauritania, under license number 23GR2023.\u00a0<\/p><p><strong>MOOV Money Mauritel<\/strong> provides its customers with an electronic money wallet that complies with BCM regulations. It is accessible via a mobile app available on Android and iOS platforms, as well as through USSD functionality.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe1a028 e-con-full sticky-section e-flex e-con e-child\" data-id=\"fe1a028\" data-element_type=\"container\" data-e-type=\"container\" id=\"s2\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-f9e5ae0 e-con-full e-flex e-con e-child\" data-id=\"f9e5ae0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a574374 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"a574374\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"s2\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Account<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6266827 e-con-full e-flex e-con e-child\" data-id=\"6266827\" data-element_type=\"container\" data-e-type=\"container\" id=\"s2\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e2ac1f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"3e2ac1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e333f4f\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-3e2ac1f\">\n                        <a href=\"#collapse-3dad4e069fe34e333f4f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069fe34e333f4f\" aria-expanded=\"true\" aria-controls=\"Collapse-3dad4e069fe34e333f4f\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How do I access the MOOV Money digital wallet?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069fe34e333f4f\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-3e2ac1f\" data-parent=\"#accordion-69fe34e333f4f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>1. You can access the <strong>MOOV Money<\/strong> digital wallet by downloading the <strong>MOOV Money<\/strong> app from the App Store or Google Play.<br \/>2. Go to the Apple Store or Google Play, search for '<strong>Moov Money<\/strong>', download the app, and follow the instructions to activate your <strong>Moov Money<\/strong> account.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-3e2ac1f\">\n                        <a href=\"#collapse-ecc498569fe34e333f4f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569fe34e333f4f\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569fe34e333f4f\">\n                            \n                            <span class=\"ekit-accordion-title\">2. How do I activate my MOOV Money account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569fe34e333f4f\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-3e2ac1f\" data-parent=\"#accordion-69fe34e333f4f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>To activate your <strong>MOOV Money<\/strong> account from the <strong>MOOV Money<\/strong> mobile app, simply follow these steps:<\/p><ol><li>On the main screen of the app, enter the phone number you wish to link to the <strong>MOOV Money<\/strong> application.<\/li><li>You will then be asked to accept the general terms and conditions of use. To do this, check the box \u201cI confirm that I have read and accepted the terms and conditions of use.\u201d<\/li><li>You will receive a one-time OTP code via SMS. This OTP (One-Time Password) is a secure code used only once. It allows you to access your <strong>MOOV Money<\/strong> app so you can set your PIN code.<\/li><li>Once the code is entered, the main menu of the <strong>MOOV Money<\/strong> app will appear on your screen. You will need to change your PIN and enter your account details. At this stage, make sure to have your National Identification Number (NNI) or residence permit handy.<\/li><\/ol><p><strong>To change your PIN:<\/strong><\/p><ol><li>Click on \u201cMy Account\u201d at the bottom right of your screen.<\/li><li>Then click on \u201cChange PIN.\u201d You will be prompted to enter your old PIN in the \u201cOld PIN Code\u201d field.<\/li><li>Enter and confirm your new PIN in the corresponding fields, then click confirm.<\/li><li>You will be redirected to the home page to log in again using your new PIN.<\/li><\/ol><p><strong>Identification Details:<\/strong><br \/>You will also be asked to enter the information related to your NNI or residence permit.<br \/>In accordance with regulatory requirements, the identification details you provide will be verified with the competent authorities. Once this authentication is complete, you will be able to fully enjoy all the innovative features and services of <strong>MOOV Money<\/strong>.\u00a0<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-3e2ac1f\">\n                        <a href=\"#collapse-af2712069fe34e333f4f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-af2712069fe34e333f4f\" aria-expanded=\"false\" aria-controls=\"Collapse-af2712069fe34e333f4f\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Can I open an account with a number from an operator other than MOOV Mauritel?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-af2712069fe34e333f4f\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-3e2ac1f\" data-parent=\"#accordion-69fe34e333f4f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            Yes, absolutely. Although <strong>MOOV Money<\/strong> Mauritel is a subsidiary of Mauritel S.A, <strong>MOOV Money<\/strong> accounts can be opened by anyone with a valid national identification number, regardless of their mobile operator.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-3e2ac1f\">\n                        <a href=\"#collapse-857b7d969fe34e333f4f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e333f4f\" aria-expanded=\"false\" aria-controls=\"Collapse-857b7d969fe34e333f4f\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Is it possible to change the phone number linked to my MOOV Money account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e333f4f\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-3e2ac1f\" data-parent=\"#accordion-69fe34e333f4f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If you wish to change the phone number linked to your <strong>MOOV Money<\/strong> account, you will need to close the existing account and open a new one with the desired phone number.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-3e2ac1f\">\n                        <a href=\"#collapse-3f805cd69fe34e333f4f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e333f4f\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e333f4f\">\n                            \n                            <span class=\"ekit-accordion-title\">5. How do I change the language of my MOOV Money account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e333f4f\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-3e2ac1f\" data-parent=\"#accordion-69fe34e333f4f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>MOOV Money<\/strong> allows you to change the language of your account directly from the <strong>MOOV Money<\/strong> app:<\/p><ul><li><strong>Option 1:<\/strong> When logging into the app, you can select your preferred language from the top left corner of the interface.<\/li><li><strong>Option 2:<\/strong> From the main interface of the app:<\/li><\/ul><ol><li>Click on \u201cMy Account\u201d<\/li><li>Click on \u201cChange Language\u201d<\/li><li>Select your preferred language from the available options<\/li><\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e03faf e-con-full sticky-section e-flex e-con e-child\" data-id=\"7e03faf\" data-element_type=\"container\" data-e-type=\"container\" id=\"s3\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-110604a e-con-full e-flex e-con e-child\" data-id=\"110604a\" data-element_type=\"container\" data-e-type=\"container\" id=\"s3\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba3055a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"ba3055a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"s3\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Security<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8080f25 e-con-full e-flex e-con e-child\" data-id=\"8080f25\" data-element_type=\"container\" data-e-type=\"container\" id=\"s3\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be4fef0 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"be4fef0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e335df1\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-be4fef0\">\n                        <a href=\"#collapse-857b7d969fe34e335df1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e335df1\" aria-expanded=\"true\" aria-controls=\"Collapse-857b7d969fe34e335df1\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What is the purpose of the PIN code ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e335df1\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-be4fef0\" data-parent=\"#accordion-69fe34e335df1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The PIN code is used to ensure the security of your account and to authorize your transactions.<\/p><p>The PIN code is confidential. For your safety, it should never be shared.<br \/>Also, avoid using easily guessable codes such as your phone number or date of birth.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-be4fef0\">\n                        <a href=\"#collapse-3f805cd69fe34e335df1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e335df1\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e335df1\">\n                            \n                            <span class=\"ekit-accordion-title\">2. What should I do if I forget my PIN code?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e335df1\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-be4fef0\" data-parent=\"#accordion-69fe34e335df1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If you forget your PIN code, you can reset it by contacting customer service at 123.<\/p><p>You will be asked a series of authentication questions to confirm that the request was genuinely initiated by you.<\/p><p><span>\u00a0<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-be4fef0\">\n                        <a href=\"#collapse-3dad4e069fe34e335df1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069fe34e335df1\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069fe34e335df1\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Can I reset my PIN code?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069fe34e335df1\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-be4fef0\" data-parent=\"#accordion-69fe34e335df1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, absolutely. To do so, go to the main interface of your <strong>MOOV Money<\/strong> app and follow these steps:<\/p><ol><li>Click on \u201cMy Account\u201d at the bottom right of your screen;<\/li><li>Select \u201cPIN Management\u201d;\u00a0<\/li><li>Select \u201cReset PIN\u201d;<\/li><li>Resetting your PIN will automatically lock your account. An initial PIN will be sent to your phone via SMS. You will then be prompted to change this initial PIN immediately to reactivate your account.<\/li><\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-be4fef0\">\n                        <a href=\"#collapse-ecc498569fe34e335df1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569fe34e335df1\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569fe34e335df1\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Can I set up fingerprint login for my account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569fe34e335df1\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-be4fef0\" data-parent=\"#accordion-69fe34e335df1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, absolutely. To reset your PIN, go to the main interface of your <strong>MOOV Money<\/strong> app and follow these steps:<\/p><ol><li>Click on \u201cMy Account\u201d at the bottom right of your screen;<\/li><li>Select \u201cLogin Settings\u201d;<\/li><li>Toggle the \u201cLogin with Fingerprint\u201d switch;<\/li><li>You will be prompted to register your fingerprints in the app. Once completed, you\u2019ll be able to log in using your fingerprint.<\/li><\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-279c94b e-con-full sticky-section e-flex e-con e-child\" data-id=\"279c94b\" data-element_type=\"container\" data-e-type=\"container\" id=\"s4\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-345e02b e-con-full e-flex e-con e-child\" data-id=\"345e02b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a6452d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"7a6452d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"s4\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Services<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-622d7e5 e-con-full e-flex e-con e-child\" data-id=\"622d7e5\" data-element_type=\"container\" data-e-type=\"container\" id=\"s4\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4be8e6a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4be8e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e337b0c\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4be8e6a\">\n                        <a href=\"#collapse-857b7d969fe34e337b0c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e337b0c\" aria-expanded=\"true\" aria-controls=\"Collapse-857b7d969fe34e337b0c\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What services does MOOV Money offer ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e337b0c\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-4be8e6a\" data-parent=\"#accordion-69fe34e337b0c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>MOOV Money<\/strong> offers a wide range of services, all accessible from your phone:<\/p><ul><li>Opening a <strong>MOOV Money<\/strong> account remotely, without needing to travel;<\/li><li>Depositing money from your phone or at an authorized <strong>MOOV Money<\/strong> agent;<\/li><li>Withdrawing money from your phone or at an authorized <strong>MOOV Money<\/strong> agent;<\/li><li>Sending and receiving money to and from a <strong>MOOV Money<\/strong> account, another mobile wallet, or a partner bank account;<\/li><li>Purchasing goods and services at retail outlets: grocery stores, pharmacies, gas stations, and other merchants;<\/li><li>Paying bills: water, electricity, Internet, etc.;<\/li><li>Mobile top-ups;<\/li><li>Purchasing <strong>MOOV Mauritel<\/strong> bundles;<\/li><li>Paying taxes, duties, and administrative fees;<\/li><li>Bulk payments;<\/li><li>Salary payments;\u00a0<\/li><li>Generating a static QR code for your business;<\/li><li>Generating a dynamic QR code for any transaction;<\/li><li>Checking your account balance at any time;<\/li><li>Viewing the history of your recent transactions at any time;<\/li><li>Downloading a receipt for your transactions;<\/li><li>Changing your login settings.<\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4be8e6a\">\n                        <a href=\"#collapse-3f805cd69fe34e337b0c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e337b0c\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e337b0c\">\n                            \n                            <span class=\"ekit-accordion-title\">2. What are the fees for MOOV Money services?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e337b0c\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4be8e6a\" data-parent=\"#accordion-69fe34e337b0c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Opening a <strong>MOOV Money<\/strong> account is free of charge.\u00a0<br \/>To learn more about the fees for the various services offered by <strong>MOOV Money<\/strong>, feel free to contact customer service at 123 or visit the website at <a href=\"https:\/\/www.moov-money.mr\">www.moov-money.mr<\/a>.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bffa8f5 e-con-full sticky-section e-flex e-con e-child\" data-id=\"bffa8f5\" data-element_type=\"container\" data-e-type=\"container\" id=\"s5\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-47afc30 e-con-full e-flex e-con e-child\" data-id=\"47afc30\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4fb665 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d4fb665\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Deposit and Withdrawal<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b2f29d e-con-full e-flex e-con e-child\" data-id=\"7b2f29d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-351eb13 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"351eb13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e339724\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-351eb13\">\n                        <a href=\"#collapse-857b7d969fe34e339724\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e339724\" aria-expanded=\"true\" aria-controls=\"Collapse-857b7d969fe34e339724\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How can I fund my MOOV Money account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e339724\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-351eb13\" data-parent=\"#accordion-69fe34e339724\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You can fund your <strong>MOOV Money<\/strong> account in two different ways:\u00a0<\/p><ul><li>Make a physical cash deposit at your nearest <strong>MOOV Money<\/strong> agent<\/li><li>Transfer funds from another mobile wallet account<\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-351eb13\">\n                        <a href=\"#collapse-3f805cd69fe34e339724\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e339724\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e339724\">\n                            \n                            <span class=\"ekit-accordion-title\">2. How can I withdraw physical cash?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e339724\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-351eb13\" data-parent=\"#accordion-69fe34e339724\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>Withdrawing physical cash from your MOOV Money account is quick and easy:<\/strong><\/p><ol><li>Go to the nearest authorized <strong>MOOV Money<\/strong> agent;<\/li><li>Open your <strong>MOOV Money<\/strong> app and log in;<\/li><li>From the main screen of the app, click on \u201cServices\u201d at the bottom of the interface;<\/li><li>Select \u201cWithdraw\u201d;\u00a0<\/li><li>Enter the agent code in the designated field, or click the icon to the right of the field to withdraw using a QR code;<\/li><li>Select or enter the amount you wish to withdraw, then click send;<\/li><li>Enter your PIN code to confirm the transaction.<\/li><\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf5a82f e-con-full sticky-section e-flex e-con e-child\" data-id=\"bf5a82f\" data-element_type=\"container\" data-e-type=\"container\" id=\"s6\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-ba411b5 e-con-full e-flex e-con e-child\" data-id=\"ba411b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d400f7a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d400f7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Transfers<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6318441 e-con-full e-flex e-con e-child\" data-id=\"6318441\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ba98f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"c8ba98f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e33b2a2\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-c8ba98f\">\n                        <a href=\"#collapse-857b7d969fe34e33b2a2\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e33b2a2\" aria-expanded=\"true\" aria-controls=\"Collapse-857b7d969fe34e33b2a2\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How do I transfer money to a recipient who has a MOOV Money account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e33b2a2\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-c8ba98f\" data-parent=\"#accordion-69fe34e33b2a2\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>To transfer money from your mobile app to a recipient with a MOOV Money account, simply follow these steps:<\/strong><\/p><ol><li>Click on \u201cMoney Transfer\u201d;<\/li><li>Enter the recipient\u2019s phone number or select it from your phone\u2019s contact list. For first-time use, the app will ask for permission to access your contacts;\u00a0<\/li><li>Enter the amount you wish to transfer, then click confirm. A summary of the transaction will appear on your screen, showing the recipient\u2019s number, the transaction amount, and any associated fees;<\/li><li>Once you\u2019ve confirmed the payment, enter your PIN code to complete the transfer.<\/li><\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-c8ba98f\">\n                        <a href=\"#collapse-3f805cd69fe34e33b2a2\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e33b2a2\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e33b2a2\">\n                            \n                            <span class=\"ekit-accordion-title\">2. How do I withdraw physical cash?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e33b2a2\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-c8ba98f\" data-parent=\"#accordion-69fe34e33b2a2\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <strong>Withdrawing physical cash from your MOOV Money account is very simple:<\/strong>  \n<ol>\n \t<li>Go to the nearest authorized <strong>MOOV Money<\/strong> agent;<\/li>\n \t<li>Open your <strong>MOOV Money<\/strong> app and log in;<\/li>\n \t<li>From the main screen of the app, click on \u201cServices\u201d at the bottom of the interface;<\/li>\n \t<li>Tap on \u201cWithdraw\u201d;<\/li>\n \t<li>Enter the agent code in the designated field, or tap the icon to the right of the field to withdraw using a QR code;<\/li>\n \t<li>Select the amount you wish to withdraw, or enter the amount in the appropriate field, then click \u201cSend\u201d;<\/li>\n \t<li>Enter your PIN code to confirm the transaction.<\/li>\n<\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1db1492 e-con-full sticky-section e-flex e-con e-child\" data-id=\"1db1492\" data-element_type=\"container\" data-e-type=\"container\" id=\"s7\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-eac679f e-con-full e-flex e-con e-child\" data-id=\"eac679f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa018ab animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"aa018ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Payments<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02834e8 e-con-full e-flex e-con e-child\" data-id=\"02834e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbc8ba2 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"bbc8ba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e33cea7\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-bbc8ba2\">\n                        <a href=\"#collapse-857b7d969fe34e33cea7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e33cea7\" aria-expanded=\"true\" aria-controls=\"Collapse-857b7d969fe34e33cea7\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Can I pay for my purchases with MOOV Money?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e33cea7\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-bbc8ba2\" data-parent=\"#accordion-69fe34e33cea7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            With <strong>MOOV Money<\/strong>, you can pay for your purchases at any merchant in the <strong>MOOV Money<\/strong> acceptance network\u2014shops, pharmacies, caf\u00e9s, gas stations, and more. To do so, simply:\n\n<ol>\n \t<li>Click on \u201cPayment\u201d from the main screen of your app;<\/li>\n \t<li>Enter the merchant code;<\/li>\n \t<li>You can also pay using a dynamic QR Code. Just click on \u201cScan QR Code,\u201d and the payment will be completed.<\/li>\n<\/ol>                         <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-bbc8ba2\">\n                        <a href=\"#collapse-3f805cd69fe34e33cea7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e33cea7\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e33cea7\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Can I buy mobile credit using MOOV Money?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e33cea7\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-bbc8ba2\" data-parent=\"#accordion-69fe34e33cea7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            Absolutely. You can purchase mobile credit directly from your <strong>MOOV Money<\/strong> app by following these steps:\n\n<ol>\n \t<li>On the main screen of the app, click on \u201cBuy Credit\u201d;<\/li>\n \t<li><strong>MOOV Money<\/strong> allows you to buy mobile credit either for yourself or for any <strong>Moov Mauritel<\/strong> number of your choice:\n<ul>\n \t<li>To top up your own number, no action is needed\u2014your number is automatically displayed in the \u201cBuy Credit\u201d menu;<\/li>\n \t<li>To top up another <strong>Moov Mauritel<\/strong> number, enter it in the designated field, or select it from your contact list by clicking the icon on the right side of the input field;<\/li>\n \t<li>You can either subscribe to a <strong>Moov Mauritel<\/strong> package or freely top up a <strong>Moov Mauritel<\/strong> number.<\/li>\n<\/ul>\n<\/li>\n \t<li>To subscribe to a <strong>Moov Mauritel<\/strong> package:\n<ol>\n \t<li>Select the package option just below the phone number field;<\/li>\n \t<li>Enter the amount of the desired package;<\/li>\n \t<li>Confirm the payment;<\/li>\n \t<li>Activate the selected package;<\/li>\n \t<li>Enter your PIN code;<\/li>\n \t<li>You will receive a confirmation SMS with the type of package activated and the recharged amount.<\/li>\n<\/ol>\n<\/li>\n \t<li>To freely top up a number:\n<ol>\n \t<li>Click on \u201cTop Up\u201d at the top of the \u201cBuy Credit\u201d menu interface;<\/li>\n \t<li>Select or enter the top-up amount in the appropriate field, then click \u201cNext\u201d;<\/li>\n \t<li>Confirm the payment;<\/li>\n \t<li>Enter your PIN code;<\/li>\n \t<li>You will receive a confirmation SMS with the recharged amount.<\/li>\n<\/ol>\n<\/li>\n<\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-bbc8ba2\">\n                        <a href=\"#collapse-9485b8b69fe34e33cea7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9485b8b69fe34e33cea7\" aria-expanded=\"false\" aria-controls=\"Collapse-9485b8b69fe34e33cea7\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Can I top up my Mattel or Chinguitel number with MOOV Money?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9485b8b69fe34e33cea7\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-bbc8ba2\" data-parent=\"#accordion-69fe34e33cea7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>This feature will soon be available with <strong>MOOV Money<\/strong>.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-bbc8ba2\">\n                        <a href=\"#collapse-e34e5b169fe34e33cea7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e34e5b169fe34e33cea7\" aria-expanded=\"false\" aria-controls=\"Collapse-e34e5b169fe34e33cea7\">\n                            \n                            <span class=\"ekit-accordion-title\">4. How do I pay my Moov Mauritel bills with my MOOV Money account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e34e5b169fe34e33cea7\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-bbc8ba2\" data-parent=\"#accordion-69fe34e33cea7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ol>\n \t<li>From the main screen of the app, select \u201cTelcos\u201d;<\/li>\n \t<li>Enter your customer account number;<\/li>\n \t<li>Select the bill(s) you wish to pay: You can choose to pay all outstanding bills, make a partial payment, or pay upcoming bills in advance.<\/li>\n<\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0782745 e-con-full sticky-section e-flex e-con e-child\" data-id=\"0782745\" data-element_type=\"container\" data-e-type=\"container\" id=\"s8\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-a2062a3 e-con-full e-flex e-con e-child\" data-id=\"a2062a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-516f05e animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"516f05e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Inquiries<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76d24b0 e-con-full e-flex e-con e-child\" data-id=\"76d24b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ac4483 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"3ac4483\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e33ed53\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-3ac4483\">\n                        <a href=\"#collapse-857b7d969fe34e33ed53\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e33ed53\" aria-expanded=\"true\" aria-controls=\"Collapse-857b7d969fe34e33ed53\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How can I check my balance?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e33ed53\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-3ac4483\" data-parent=\"#accordion-69fe34e33ed53\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You can check your Moov Money balance from the main screen of the mobile app. By default, it is hidden and located at the top right of the interface. To view it, simply click on the \u201cclosed eye\u201d icon.<\/p><p><span>\u00a0<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-3ac4483\">\n                        <a href=\"#collapse-3f805cd69fe34e33ed53\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e33ed53\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e33ed53\">\n                            \n                            <span class=\"ekit-accordion-title\">2. How can I view the history of my recent transactions?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e33ed53\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-3ac4483\" data-parent=\"#accordion-69fe34e33ed53\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            You can view the history of your recent transactions from the main screen of your app by clicking on \u201cHistory.\u201d  \nThis will give you access to a complete list of your previous transactions. From this section, you can also:\n\n<ul>\n \t<li>View the details of each transaction;<\/li>\n \t<li>Download the receipt for each transaction and save it to your phone;<\/li>\n \t<li>Filter transactions by type (transfer, merchant payment, credit purchase, etc.).<\/li>\n<\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3716c4 e-con-full sticky-section e-flex e-con e-child\" data-id=\"d3716c4\" data-element_type=\"container\" data-e-type=\"container\" id=\"s9\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-6a167aa e-con-full e-flex e-con e-child\" data-id=\"6a167aa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba5d0e0 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"ba5d0e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Agents and Support<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c67ebc2 e-con-full e-flex e-con e-child\" data-id=\"c67ebc2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94587dd animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"94587dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fe34e340a4b\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-94587dd\">\n                        <a href=\"#collapse-857b7d969fe34e340a4b\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-857b7d969fe34e340a4b\" aria-expanded=\"true\" aria-controls=\"Collapse-857b7d969fe34e340a4b\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How can I tell if an agent is an authorized MOOV Money agent?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-857b7d969fe34e340a4b\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-94587dd\" data-parent=\"#accordion-69fe34e340a4b\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            All authorized agents hold an official license allowing them to operate on behalf of <strong>MOOV Money Mauritel<\/strong>. This license is clearly displayed at the agent\u2019s location.\n\nAuthorized agents are easily identifiable from the outside thanks to <strong>MOOV Money<\/strong> signage. They all display exterior signs featuring the <strong>MOOV Money<\/strong> logo.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-94587dd\">\n                        <a href=\"#collapse-3f805cd69fe34e340a4b\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3f805cd69fe34e340a4b\" aria-expanded=\"false\" aria-controls=\"Collapse-3f805cd69fe34e340a4b\">\n                            \n                            <span class=\"ekit-accordion-title\">2. How can I find the nearest MOOV Money agent?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3f805cd69fe34e340a4b\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-94587dd\" data-parent=\"#accordion-69fe34e340a4b\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            Go to the <strong>MOOV Money<\/strong> website at <a href=\"https:\/\/www.moov-money.mr\">www.moov-money.mr<\/a>. Under the \u201cAgents\u201d tab, click on \u201cOur Network of Authorized Agents.\u201d There, you can view the list of agents closest to your geographic location.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-94587dd\">\n                        <a href=\"#collapse-1c5304969fe34e340a4b\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1c5304969fe34e340a4b\" aria-expanded=\"false\" aria-controls=\"Collapse-1c5304969fe34e340a4b\">\n                            \n                            <span class=\"ekit-accordion-title\">3. How do you unlock your account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1c5304969fe34e340a4b\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-94587dd\" data-parent=\"#accordion-69fe34e340a4b\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            If your account is blocked for any reason, you must immediately contact <strong>MOOV Money<\/strong> customer service at 123.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-721753f e-flex e-con-boxed e-con e-parent\" data-id=\"721753f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f90ba12 elementor-widget elementor-widget-spacer\" data-id=\"f90ba12\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview Account Security Services Deposit and Withdrawal Transfers Payments Inquiries Agents and Support Overview 1. What is MOOV Money? MOOV Money is a digital wallet that provides users with an instant, secure, and easy solution for making various payments, purchases, transfers, mobile top-ups, and much more.MOOV Money is more than just an e-wallet. With every [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30798","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/pages\/30798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/comments?post=30798"}],"version-history":[{"count":79,"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/pages\/30798\/revisions"}],"predecessor-version":[{"id":31147,"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/pages\/30798\/revisions\/31147"}],"wp:attachment":[{"href":"https:\/\/www.moov-money.mr\/en\/wp-json\/wp\/v2\/media?parent=30798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}